Tech Support

Technical Support Services

Technical Services

SCIGov’s IT Service combines on-site, remote capabilities with emphasis on Network Operating Centers (NOC) infrastructures, NOC Hybrid transformations, and designing scalability for lateral industries.

Implementing the Gruuvio platform there are no boundaries in maintaining On-site and Remote support services for hardware infrastructures, operating systems, business applications, transaction logs, space storage and retrieval, and user environments worldwide.

Managing Evolving Computing Environments

As a certified Gruuvio infrastructure installer, trainer, and technical support operation SCIGov is responsible for conducting update training for our client’s administrators, certified Resellers, and Alliance partners on current Gruuvio technology changes for Digital and Hybrid enterprise products, which require Service Level agreements changes to effectively changes the support services terms.

Within the organization structure technical resources are allocated for three objectives.

  1. The initial installation of Gruuvio to establish the foundation for a standardize digital operations.
  2. Providing API and intelligent applications to management evolving computing environments as service
  3. Supporting standardized structures technology for data and asset management within the distribution of data, communication, transaction logging and access control.

SCIGov support Capabilities

Regardless of existing or a new customer:

Have a question or immediate need, Call us at our Toll free hotline: XXX XXX XXXX (Ext. X) or email us at : support@Studiocodeworks.com or chat -click here now

License Holder – Partners Plan

When considering a transformation to fully Digital IT capabilities using Gruuvio Lab products our partners can rest assured each license incorporates installation and migration of services as an integral component to partners SLA.  The IT services will provide an assessments on configure requirements, provide complete project implementation plan under our Gold Star product delivery package and customer support services program.

The Service Level Agreement

Each partner licenses includes specific levels of training, a customer project analysis report, levels of authorization to use Gruuvio as their resource platform.

Before actually execution a license agreement and provisioning resources:

SCIGov requires both parties agree on a Project Implementation Plan (PIP), which is used to develop a Service Level Agreement (SLA) with Studio Codeworks, Inc. and Gruuvio LLC

SCIGov offers complete solutions from daily operation to various IT support services by providing personnel, equipment, training certifications, and staffing personnel to met your IT service requirements

Have a question or immediate need, Call us at our Toll free hotline: XXX XXX XXXX (Ext. X) or email us at:

support@Studiocodeworks.com or chat -click here now

24×7 Support Team

Get the answers to your more detailed questions from trained professionals in our locally-accessible Customer Support Department 365 days annually.

Team Dedication

Our Customer Support team is dedicated to helping your organization with the operation of Gruuvio™ software. We will guide you to configure your network, navigate computer hardware issues, implement system training, and solve related IT challenges.

Automated Incident Reporting & Tracking

A simple way to report your problem, concern or enhancement right from the Gruuvio™ screen where you encounter the issue. Track the status of your case online or with email alert.

Gruuvio™ Knowledge Base

A simple way to report your problem, concern or enhancement right from the Gruuvio™ screen where you encounter the issue. Track the status of your case online or with email alerts.